BetterHelp Refunded Customers $93M in 2023

Teladoc’s (NYSE: TDOC) direct-to-consumer mental health subsidiary, BetterHelp, refunded $93 million to consumers in 2023. That amounts to about 8% of the company’s revenue, according to public SEC filings. BetterHelp saw its refund total increase by 15% compared to 2022. “BetterHelp regularly discloses the annual amount of refunds issued to members. Refunds may be offered […]

Autism, IDD Software Giant CentralReach Acquires SILAS

The intellectual and developmental disability software giant CentralReach has acquired the company SILAS. The deal, announced on Feb. 8, beefed up Fort Lauderdale, Florida-based CentralReach’s offering for educational settings. The SILAS platform included products related to screening, tracking and curricula related to social-emotional learning (SEL), applied behavior analysis (ABA), executive functioning and transitional-vocational efforts. The […]

Unifying Autism Care Key to Solving Patient Experience, Elevating ABA within Health Care

Want to read more content like this? Subscribe to Autism Business News today! Navigating the health care system can be challenging for families of children with autism. On top of the challenges the condition itself brings, going through the multiple administrative hoops and many specialist appointments adds further distress.  UNIFI Autism Care, a new Carmel, […]

Lifestance Closes 82 Clinics, Says No Plans for Near-Term Deals

Lifestance Health Group Inc. (Nasdaq: LFST) will focus inward during 2024 to push toward profitability. The Scottsdale, Arizona-based outpatient mental health provider will continue to abstain from M&A activity, open fewer de novo clinics and juggle several business optimization efforts, executives said Wednesday on its year-end earnings call. “We have steadied the ship, but we […]

HHS Privacy Rules for Addiction Treatment May Add Headache for Providers

Want to read more content like this? Subscribe to Addiction Treatment Business today! The newly finalized 42 CFR Part 2 rule, focused on the privacy rights of patients seeking addiction treatment care, creates new opportunities and risks for behavioral health providers. The federal government released the finalized rule at the beginning of the month. It’s intended to […]

Wilderness Therapy Industry’s Decline Accelerated by Embark Behavioral Health’s Exit

In case you missed it, Behavioral Health Business has launched a new specialty publication for professionals in the substance use disorder space. You can subscribe to Addiction Treatment Business here: Subscribe today! The behavioral health industry continues its shift away from adolescent wilderness therapy programs as payers opt for other care models and the segment grapples […]

TMS ‘Pioneer’ Greenbrook Delisted from Nasdaq

Toronto-based Greenbrook TMS Inc. (Nasdaq: GBNH) has been kicked off the Nasdaq Stock Market LLC.   On Friday, the transcranial magnetic stimulation (TMS) and Spravato clinic provider announced it had received a final delisting notice from the stock market. The suspension is effective as of the opening of trading on Feb. 26. It’s unclear when shares […]

Supreme Court Rejects UnitedHealth Appeal, Boosting Behavioral Health Providers’ Standing with Insurers

In case you missed it, Behavioral Health Business has launched a new specialty publication for professionals in the substance use disorder space. You can subscribe to Addiction Treatment Business here: Subscribe today! The U.S. Supreme Court rejected a request by United Behavioral Health to hear a behavioral health claim denial case. The case, titled D.K. […]

Behavioral Health Providers Could Turn to Foreign Investors for Next Capital Infusion

As the domestic capital market for behavioral health companies tightens, foreign investment presents a timely new financing opportunity. Specifically, the EB-5 investment visa program, which incentivizes foreign investors to pour capital into American businesses, could be a new avenue for providers.    High-interest rates and high-profile stumbles in the behavioral health space have significantly slowed investment […]

Patients With ‘Serious Psychological Distress’ Are Getting Less Outpatient Mental Health

During the coronavirus pandemic, the rate of those with “serious psychological distress” received outpatient mental health at a diminished rate. Further complicating the picture, the overall rate of American adults identified as experiencing serious psychological distress increased to 4.2% in 2021, compared to 3.5% in 2018, and gains in access to care were not seen […]